BMA and Returns?
I mistakenly ordered 2 front strut bumps and dust covers via their online catalog, which says nothing about a return policy. The accompanying shipment invoice, however, says no returns/credits/refunds.
Before I bother them w/ a call, has anybody successfully returned stuff to them?
...Bill
Major Contributor
Call Patrick or Yves directly, explain the situation...
They have FANTASTIC customer service...very very considerate. I do not order off the web from them (although they now offer a little more discount on their website if you know what you're looking for and enter "dotinfo" on the order, I think.Originally Posted by DallasBill
Bill B.
95 525i
Grand Master
I had an aux fan go bad, and they sent a new one to my indy, and took back the bad one....at the original price as the replacement price had just gone up...and paid for the drop ship too.
~6 speed~ Rear Fogs ~ Shadowline ~ Tow Package ~ OEMMM///S38B38
Big, Big Time Poster
The only things they'll ever not take back is special order stuff. Like I ordered a pulley for my S38 from Germany and it turned out I didn't need it. There was one other thing I needed to return. For the pulley, I knew the answer but I asked hypothetically. He said that it would take them years to sell it, so he'd rather not.
This is not your regular parts store. These are two guys you could call your friends without even knowing them.
Green Beret Special Ops
if they only knew...
95 E34 530I V2.37
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Those who make peaceful revolution impossible will make violent revolution inevitable.
John F. Kennedy
Awesome... thx again!
Done deal!
...Bill
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