the one I go to, not as frequently as I used to since I'm doing more of the repairs myself, knew what he was doing but liked taking short cuts. So I started staying at the shop during the repairs to watch what he was doing. He's a really nice Austrian who loves to talk and there are times I have to chew my leg off to get out of there. He'll let me tag along in the bay and show me the repairs and replaced parts... a good thing considering that few don't show you replaced parts. Also, like you as given this guy lots of business in the past.