so my car is STILL in the shop for a headgasket job. it's all fairly understandable with it being the holiday season and them being sent the wrong parts, and then faulty parts and basically having to do the job twice. they screwed up putting the timing belt back on the first time, too.
i went in today expecting to pick it up but was told they're still waiting for a second set of intake gaskets because the last ones were no good. while i was there i snuck a peek and couldn't believe my eyes as there were two giant gouges on one of my BRAND NEW fenders - the typical keys in your pocket gouges people make leaning into the engine compartment. both my fenders were brand new and painted and installed earlier this month!
i'm 100% certain it happened since i brought it to the shop. i didn't say anything but hope to raise the issue after i get my car back- not sure what to expect though. being on good terms with the mechanic two blocks away is never a bad thing. i totally like these guys too, they've been trying and they've been honest about their mistakes which i appreciate- but they gouged my car! do any of you have any experience dealing with this kind of thing?