so i picked my car up last night - ended up working (and commuting!) pretty late and didn't make it to the shop until right when it was closing. the important thing is the car runs great and the work looks good as far as i can tell(errr... i can't really). i will take photos of the scratches but they aren't as bad as i thought (i think i maybe exaggerated it in my head a bit i was pretty stressed - there was road salt and crap all over it too). i was ready to make a big fuss but they're so small i just said they look like they were made by a car part - he already knew about the bodywork and he seemed willing to discuss it further but i felt it was such a minor issue compared to the amount of work that had been done, and they are small enough that i feel i kinda maybe could have missed them if they happened before, although i really doubt it. the owner did the job himself- i also kinda felt the first mechanic was in enough shXt already for screwing up the first time. i didn't feel i was unfairly charged or treated - it did take forever but everything was nuts here for everyone over christmas we were having trouble with frustrated customers at my job, too. i asked how he replaced the valve but i didn't really know what i was talking about - haven't had time to read up and he honestly didn't seem to understand what i was asking... ("mais, je ne comprend pas, je l'ai remplace avec un nouveau c'est tous...") he says the rest of the valves had no burns and he couldn't see any other damage and as far as he is concerned it's good as new. i'll go back and talk to him when i understand more he is very willing to talk. i wish i could have been there to see but i was at work the whole time. i'm not usually that much of an optimist but i do understand shXt happens and actually feel not so bad about the garage, although i didn't buy them a case of beer- and if there is a next time i will take photos of the car before they touch it.
yeah- i think actually the owner is only charging 2 hours here because the mechanic should have checked the valves when the engine was apart the first time- and they had already taken it apart to find the problem without asking. this reinforces my belief that the mechanic screwed up the first time and the owner went back and made sure the job was done properly and billed me fairly.Originally Posted by whiskychaser
i dunno- i'll post pics of the scratches and you guys can can call my a pusssy if you like.![]()
gotta say i'm still kinda freaked out - like wtf happened????? and my eyes are so glued to the temp guage now i think i may be dangerous to other traffic and pedestrians! hey thanks a lot for your posts i was feeling a whole lot less vulnerable with you guys around - like i said pics to follow...