Transmission problem, BMW says no warranty!

[scott 4991]

I will post this here as there are many knowledgeable people on this site. My sister has a 2000, 323i, 28,000 miles - very low miles for this car. Two days ago the car would not go into reverse - when leaving the garage. She had the car towed to BMW. They have done diagnosis on the transmission and are telling her she needs a new transmission, as it's over 4 years old. This does not seem right as she only has 28,000 miles on the car.

I have told her to get the name / phone number of the Regional Service Rep and call him and ask for help.

Anything else she should do?

Thanks

sc

[scott 4991]

Yiou will want to read this..,

http://abclocal.go.com/kgo/story?section=7on_your_side&id=4407296

http://abclocal.go.com/kgo/story?section=7on_your_side&id=4407296

http://www.consumeraffairs.com/automotive/bmw_trans.html

Problems are KNOWN!

sc

[scott 4991]

As the story continues, BMW knows about this. I will not post any more, but there is a NTSA service bulletin on this problem and many, many owners have had this issue. Maybe it's already posted here and everyone knows about it. Good luck to all.

sc

[scott 4991]

After many 10's of calls to about every BMW authority in the world, my sister is about out of luck - no one will help her. 100's of posts of the exact same problem, BMW say's not their problem. Something is really wrong here. Her problem is not isolated - it's happened to many - are you next? A possible Class Action suit is beinc considered by lawyers that contacted HER!

Good luck with your 3 series when this happens.

sc