Quote Originally Posted by whiskychaser View Post
If anyone else from the UK chimes in and knows what Rand McNally is I will be surprised. Its usually called a Collins here. The point I am trying - badly - to make is that big business wants to standardise because it is cheaper. But we dont get a decent service level in return. I am confident that if I bought, say, a MAF from you and paid by Paypal I would get it. We expect banks, post offices and food outlets to perform on a much higher level but they dont. They cant even train staff to punch the button with a picture of chips on it.
sorry - i mistook what you wrote!