No greasy or dirty mechanics coming to the parts counter. Filth and body order are frowned upon, thus you should be freshly showered, clean shaven and well dressed when coming to buy parts.
No lewd or off color humor when conversing with the staff. Unlike Pep Boys, NAPA, and their ilk. BMW staff do not engage in behavior on the premises with the clientele.
Exhibition of speed is not tolerated when arriving and departing a BMW dealership. Although we consider ourselves “The Ultimate Driving Machine” we expect a more gentlemanly approach to the competitive spirit stirred in the hearts of drivers.