anyone have 1 front bilstein so I can send a bad one in?

[632 Regal]

.

[632 Regal]

bumpety bump?

just 1 sport.

[Alan_525i]

Call them. They send you a new one, you send back the old with a copy of your receipt. They only charge your credit card if the shock is either not bad, or your receipt is fake. Thats what I did with mine.

[632 Regal]

I already called them, no way they are sendin a new one without getting the one in my car even with the failure pictures.

Once this BS is over ill put together at least a bunch of links on how to chop the bumpstops...pretty painless actually as long as both have em, tha bad one was like redish sawdust and oil.

[Alan_525i]

Why won't they send you a new one? They've done it for many people. They take your credit card number and if you don't send back a busted one and a copy of your receipt, they charge it. Don't know why you are having such difficulty.

[pmlmotorsports]

Why won't they send you a new one? They've done it for many people. They take your credit card number and if you don't send back a busted one and a copy of your receipt, they charge it. Don't know why you are having such difficulty.

Because Bilstein is a company that refuses to accept the belief that their product can fail. CONSIDER YOURSELF VERY LUCKY ALAN. I HAVE NEVER BEEN ABLE TO GET A WARRANTY REPLACEMENT W/O SUBMITTING THE POS STRUT INSERT FIRST.

[632 Regal]

I'll have to agree with PML here, first they say they dont make a sport for my car then they tell me if i send it in they will inspect it...meanwhile Im without a car...not nice.

[zuzuk212]

Because Bilstein is a company that refuses to accept the belief that their product can fail. CONSIDER YOURSELF VERY LUCKY ALAN. I HAVE NEVER BEEN ABLE TO GET A WARRANTY REPLACEMENT W/O SUBMITTING THE POS STRUT INSERT FIRST.

I had issues with tokico on my Z ... they failed from the shaft pitting and they only gave me crap.

Ken

[Alan_525i]

Because Bilstein is a company that refuses to accept the belief that their product can fail. CONSIDER YOURSELF VERY LUCKY ALAN. I HAVE NEVER BEEN ABLE TO GET A WARRANTY REPLACEMENT W/O SUBMITTING THE POS STRUT INSERT FIRST.

Interesting. I really had no trouble at all with them. Next time around I'm doing Konis though.

[ryan roopnarine]

if you are looking for just a shock insert.....

well, if i look at home, i MIGHT be able to find one of your boges at one of my sheds or workspaces, im just not sure where it is. it would take time, i got one apart, so that takes one out of the pic for you. if you are looking for a bilstein.....no help here.

if you are really stuck without a car, i know that some places will sell kyb's for about 30 each or so, but you'd probably have to drive around to find one with 22mm shock nut, et cetera.